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Feedback and candour: Mastering constructive conversations

 / Reading time: 10 minutes

Mastering the art of receiving and giving feedback is one of those keystone habits that unlocks extraordinary growth within yourself and others, while also deepening trust and connection in your relationships. Yet the vast majority of leaders we coach find it a challenge. That's because our threat systems are easily activated when we we have to give or hear constructive feedback. We've collated expert advice and practical tools to help you navigate the often bumpy and uncomfortable world of feedback conversations. 

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Workbook: Candour and feedback for communicating with integrity
Yolanda Beattie
Reading time: 3 minutes

Offering feedback with candour involves revealing relevant facts, judgements, opinions and feelings about an issue with the people involved, from above the line. This is an essential skill for holding others accountable and becoming comfortable with difficult conversations. Read more about why candour is important, how and why we often resist and download our Workbook for practical strategies to help you manage these challenges.

Why Women Need to Ask for Better Feedback, More Often
Shanna Hocking
Reading time: 4 minutes

This HBR article highlights the importance of women actively seeking constructive feedback in the workplace. Research shows that women are 20% less likely to receive actionable feedback than men and that can hinder their professional growth and advancement. Organisations are encouraged to foster a culture of feedback and equality, while also emphasising the individual responsibility women have in advocating for themselves to receive the feedback they deserve.

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How Managers Can Make Feedback a Team Habit
Helen Tupper and Sarah Ellis
Reading time: 5 minutes

This HBR article discusses common flaws in feedback practices and provides strategies for creating a culture of effective feedback in the workplace. It highlights the importance of establishing a shared understanding of feedback and involving teams in defining what feedback means to them. Additionally, it emphasises the art of asking questions rather than telling, which can reduce fear and promote more constructive conversations about development. By addressing these challenges, managers can foster a culture of fearless and frequent feedback that supports individual growth and team collaboration. 

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Giving Feedback: 5 Elements of A More Inclusive Approach
Hanna Hart
Reading time: 5 minutes

This Forbes article highlights the importance of integrating diversity and conscious leadership principles into the skill of giving and receiving feedback. It discusses common barriers to engaging in feedback conversations, such as fear of defensiveness and relationship damage, and provides guidance for more inclusive feedback conversations by acknowledging power dynamics, interrupting biases, questioning assumptions, considering the system and context, and showing appreciation. The article emphasises the significance of feedback conversations in career advancement for women and diverse talent, and the role of inclusive leaders in fostering open dialogue with courage, curiosity, and humility.

Feedback, when given and received constructively, has the power to transform and elevate your growth journey. Remember, feedback is not about criticising, but rather about providing valuable insights for improvement and fostering meaningful connections. Continuously seek feedback, be open to different perspectives, and develop the skills to deliver candid feedback in a respectful manner. The content presented here is just the beginning, and we encourage you to keep exploring, practicing, and incorporating feedback and candour into your daily life. 

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